应用
yìngyòngApps

The apps you need for China

Apps for China do most of the work on a trip, until one stops. Install the right ones at home, and carry the Mandarin for that moment.

If you learn one sentence能帮我看一下吗?Néng bāng wǒ kàn yíxià ma?Could you take a look at this for me?
At home

Apps for China to install before you fly

Work down this list in order, on your own wi-fi. Open a row for the exact App Store name, the publisher and a test to run. Ticks save on this device only.

0 of 8 done
  1. Sort your connection

    eSIM or roaming

    Ask the provider how it handles Chinese apps and blocked services. Plans differ. Check your home number can still receive texts too, because Trip.com’s DiDi guide says sign-up needs a code sent to your phone.

    An eSIM or roaming planBought before you leave
  2. Set up both payment apps

    Alipay, WeChat

    Link your card and finish verification, using our payments guide. Travel guides report WeChat sometimes asking an existing user to verify a new account, which is one more reason to start at home.

    Alipay – Simplify Your LifeAlipay (Hangzhou) Technology Co., Ltd.See screens in the App Store
    WeChatTencent Technology (Shenzhen) Company LimitedSee screens in the App Store
  3. Install your ride app

    DiDi China

    Log in with your own mobile number and add an international card.

    DiDi China: Ride HailingDidi Chuxing (Beijing) Network Platform Technology Co., LtdSee screens in the App Store
  4. Install two maps

    AMap Global, Baidu Maps

    Search for your first hotel in both, so you know each one works. Baidu Maps wasn’t in the UK App Store when we checked, so look for it early.

    AMap GlobalAutoNavi Information Technology Co. Ltd.See screens in the App Store
    百度地图Bǎidù Dìtú, Baidu MapsBeijing Baidu Netcom Science & Technology Co.,LtdSee screens in the App Store
  5. Install your train apps

    Railway 12306, Trip.com

    Set up your account and passport details well before you fly. You can’t buy tickets until your identity is verified, and Beijing’s foreign affairs office says the check usually takes three to five working days. Look for your status under Me in the app.

    铁路12306Tiělù 12306, Railway 12306Academy of Railway Sciences Co., Ltd.See screens in the App Store
    Trip.com: Book Flights, HotelsTrip.com Travel Singapore Pte. Ltd.See screens in the App Store
  6. Install the food apps

    Meituan, Dianping

    Finish your payment set-up first, then browse a menu to see how much you can follow. Neither app was in the UK App Store when we checked, so look for them early.

    Meituan-Eat Better,Live BetterSankuai Technology Co., Ltd.See screens in the App Store
    Dianping: Discover Good PlacesHanhai Information Technology (Shanghai) Co.LtdSee screens in the App Store
  7. Prepare a translator

    Any offline translator

    Download the offline Chinese pack, switch to flight mode, and translate a sentence. For single words, keep our Chinese dictionary handy.

    Any app with offline ChineseYour choice, downloaded at home
  8. Save your addresses

    Screenshots of each address

    Copy each address in characters from your booking, or ask the hotel. Screenshot it, then open the screenshots in flight mode.

    Your hotels, in charactersAs screenshots in your photos

Two apps called DiDi

InstallDiDi China: Ride HailingDidi Chuxing (Beijing) Network Platform Technology Co., Ltd

Written for visitors to China, with an English interface and international bank cards.

See screens in the App Store
Not this oneDiDi Rider: Affordable ridesDiDi Mobility Information Technology Pte. Ltd.

Its Australian listing covers Australia and New Zealand and never mentions China. Some guides recommend it, so go by the listing.

Two apps with 12306 in the name

Install铁路12306Academy of Railway Sciences Co., Ltd.

Listed in the App Store under its Chinese name, Tiělù 12306.

See screens in the App Store
Check firstChina Train Ticket for 12306官网Beijing Yikele Technology Co., Ltd.

A different publisher, with 官网 (guānwǎng, official website) in its name.

Do this first

Why your connection comes first

Almost every other app on this page depends on it. GOV.UK’s China travel advice lists Google, Facebook, YouTube and X as permanently blocked, and says other websites may sometimes be blocked. If your trip leans on Google Maps or Gmail, plan around them now.

On VPNs, GOV.UK says China’s cybersecurity laws state that online products and services, such as VPNs, need to be licensed.

On the trip

Which app, at which moment

Nine stops, in the order a trip hands them to you. Open a stop to see where its apps stop helping, and the card to show when they do. Apps change, so treat Will’s notes as one traveller’s experience.

Which app to use at each of the nine stops of a trip
1Land2Ride3Hotel4Route5Train6Eat7Pay8Battery9Home
eSIMeSIM at stop 1
AMap GlobalAMap Global at stop 1AMap Global at stop 2AMap Global at stop 3AMap Global at stop 4AMap Global at stop 9
DiDi ChinaDiDi China at stop 2DiDi China at stop 9
AlipayAlipay at stop 2Alipay at stop 7
WeChatWeChat at stop 7
Baidu MapsBaidu Maps at stop 4
Railway 12306Railway 12306 at stop 5
Trip.comTrip.com at stop 3Trip.com at stop 5
MeituanMeituan at stop 6
DianpingDianping at stop 6
Cash, paperCash, paper at stop 8
1 Land2 Ride3 Hotel4 Route5 Train6 Eat7 Pay8 Battery9 HomeUse it hereWill has used it in China
  1. 1

    Landing

    • Your eSIM
    • AMap Global
    到达dàodáArrivals

    Turn on your eSIM or roaming as soon as you land. AMap Global’s listing includes arrival guides, customs exit tips and internet access help, so it is the first app worth opening. You can also fill in your arrival card online before you land. China’s embassy notice lists the immigration agency’s site and app and WeChat or Alipay mini programs, and if you don’t, you can do it at the checkpoint by QR code, machine or paper card.

    Where it stops

    Without a signal, most of these apps can’t help you. Your screenshots still open, so show someone the address and ask.

  2. 2

    Your first ride

    • DiDi China
    • Alipay
    • AMap Global
    打车dǎchēTaxis

    DiDi China’s listing promises an English interface and in-app chat that translates between you and your driver. On our test phone it opened in English and showed named pick-up points at Beijing Daxing Airport. Amap’s own launch notice describes English ride-hailing across several platforms, with pick-up locations and fare estimates, so check the pick-up point on the map before you book, above all at big stations and airports. Will has used DiDi directly and through Alipay. Travellers also report confirming the ride with the last four digits of their phone number.

    DiDi China in English showing a named ride-hailing pick-up point at Beijing Daxing Airport
    DiDi China showing a named pick-up point at Beijing Daxing Airport.
    Where it stops

    Translated chat is no help if the driver phones you. Send them card 4 in the chat. If the app won’t book at all, search for DiDi inside Alipay and try there. After that, ask a front desk or shop to call you a car.

  3. 3

    Checking in

    • Trip.com
    • AMap Global
    酒店jiǔdiànHotel

    GOV.UK says hotels register you when you check in, so have your passport in your hand and your booking on screen. AMap Global’s listing covers hotel routes for getting there.

    Where it stops

    An app can show a booking, but it can’t check you in. Hand over your passport and show this card.

  4. 4

    Finding the way

    • AMap Global
    • Baidu Maps
    找路zhǎolùFinding the way

    Amap says foreign visitors get the same driving, walking, cycling and public transport navigation as locals. On our test phone it first opened in Chinese, then came up in English after we closed and reopened it, so try it before you fly. Baidu Maps is the one Will relied on, and it worked for him. Its App Store name is in Chinese.

    Amap, one of the apps for China travellers, in English over central Beijing with place names in both languages
    Amap in English, with place names in both languages.
    Baidu Maps home screen showing central Beijing, with Chinese labels and buttons
    Baidu Maps, listed in the App Store as 百度地图 (Bǎidù Dìtú). Its home screen is in Chinese.
    Where it stops

    A map can’t ask a stranger for you. Show the destination on your screen, then show this card.

  5. 5

    Booking a train

    • Railway 12306
    • Trip.com
    坐高铁zuò gāotiěHigh-speed rail

    The 12306 English site has menus for booking, refunds and changes. The Railway 12306 app opened in English on our test phone and showed timetables and fares without logging in. Trip.com is the other route. Will has used both, and his Visa and Mastercard went through.

    Railway 12306 app in English listing Beijing to Shanghai high-speed trains with times and fares
    Railway 12306 listing Beijing to Shanghai trains. Fares and times change.
    Where it stops

    Travel guides also report foreign cards being declined, so keep Alipay or WeChat Pay ready. If the app won’t cooperate or your passport won’t verify, go to the ticket window with your passport.

  6. 6

    Ordering food

    • Meituan
    • Dianping
    吃饭chīfànEating

    Will has ordered through both, though he also reads Chinese, so don’t take that as a promise of English. On our test phone Dianping showed English categories and a See Translation button, but much of the page stayed in Chinese. Meituan opened in Chinese too. Its settings offer English for hotel, travel and restaurant pages, but its home screen stayed in Chinese when we tried. Expect payment to run through the wallet you set up at home.

    Dianping home screen for Beijing with English category names, Chinese offers and a See Translation button
    Dianping set to Beijing: English categories, Chinese offers.
    Meituan home screen for Beijing with Chinese category icons and offers
    Meituan set to Beijing, in Chinese on our test phone.
    Where it stops

    If the screen beats you, walk in and point. Our ordering food guide covers the rest of the meal.

  7. 7

    Paying

    • Alipay
    • WeChat
    付款fùkuǎnPaying

    Keep both apps ready, because they are not interchangeable and you can’t predict which one a stall takes. The payments guide covers the set-up.

    Where it stops

    There are two kinds of QR code, and they work in opposite directions. When the scan fails, ask which way it goes. If the payment itself fails, ask to pay another way.

  8. 8

    When the phone dies

    • Cash
    • Paper
    没电méi diànOut of battery

    Every app on this page stops here. Carry a little cash, and keep your hotel’s address on paper as well as in your photos.

    Where it stops

    Ask to charge while you still have battery to show this card. After that, read the pinyin aloud as best you can.

  9. 9

    Leaving for the airport

    • DiDi China
    • AMap Global
    回家huíjiāGoing home

    The same apps take you back. Book your ride with time to spare, and open your saved address for the last night in case you need to give it to a driver.

    Where it stops

    If nothing will book, ask your hotel’s front desk and show them this card.

Stuck right now

13 rescue cards

For the moment an app gives up. Tap a card to fill your screen and hold up your phone, or read the pinyin aloud.

Questions

FAQs

At the least: Alipay and WeChat to pay, DiDi China for rides, AMap Global or Baidu Maps to find your way, and 12306 or Trip.com for trains. Add Meituan and Dianping for food, and a translator with offline Chinese. Install and test them at home.
DiDi China: Ride Hailing, published by Didi Chuxing (Beijing) Network Platform Technology Co., Ltd. Its listing is written for visitors to China, and it carries that name in the Australian, US, UK, Canadian and Singapore stores. DiDi Rider is a separate app, and its Australian listing describes service in Australia and New Zealand.
Don’t plan on it. GOV.UK lists Google among the services permanently blocked in China. Install AMap Global or Baidu Maps before you fly.
They can work. Will’s Visa and Mastercard both worked, on 12306 and Trip.com. Travel guides also report declines, so keep Alipay or WeChat Pay ready as a fallback, and leave time to use the ticket window.
Partly. On our test phone Dianping showed English categories and a See Translation button, but much of the page stayed in Chinese. Meituan’s settings offer English for hotel, travel and restaurant pages, but its home screen stayed in Chinese when we tried. Plan on using a translator, and set up your payment app first.
On iPhone, try Apple’s Translate first. Its App Store listing includes Mandarin and an on-device mode for downloaded languages. On any phone, pick an app with offline Chinese, download the pack at home, and test it in flight mode. An app that translates with no connection doesn’t depend on your signal.
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Want more than 13 sentences before you land?

The Traveller course covers payments, taxis, hotels and ordering, in the order you will meet them. One-to-one, and we start from wherever you are.

See the Traveller course
Rescue cards