Terms of Service

Last updated: 27 April 2026

By using WillyChina (“the Service”) you agree to the following terms. Please read them carefully.

1. The Service

WillyChina provides personalised online Mandarin Chinese lessons and related educational content delivered by Will via video call (Zoom or equivalent).

2. Booking and Payment

  • Lessons are booked by mutual agreement via email or the contact form.
  • All prices are listed in AUD. Payment is also accepted in USD, GBP, CAD, SGD and EUR at the equivalent amount.
  • Accepted payment methods: Wise, Revolut, PayPal, and direct bank transfer.
  • Payment is due prior to or at the time of the lesson unless otherwise agreed.

3. Cancellations and Rescheduling

  • Please give at least 24 hours notice to cancel or reschedule a lesson.
  • Lessons cancelled with less than 24 hours notice may be charged in full.
  • If WillyChina needs to cancel a lesson, a full reschedule or refund will be offered.

4. Downloadable Resources

Some WillyChina resources are sold as instant downloads — workbooks, audio files and flashcard decks. The download link is emailed the moment payment goes through. There is no account to create, no subscription, and nothing expires.

  • Your licence. Downloads are for your own study. Print as many copies as you like for yourself; please do not redistribute, resell or share the files.
  • Prices and currency. Prices are shown in your local currency where we support it, and you are charged in the currency you were shown.
  • If a download fails. Reply to your receipt and we will send the files again. Receipts keep working, so you can re-download on a new device later.

Nothing in these Terms limits your rights under the Australian Consumer Law. The consumer guarantees apply regardless of any period stated above.

5. Lesson Conduct

Students are expected to engage respectfully and in good faith. WillyChina reserves the right to discontinue lessons with any student who behaves inappropriately.

6. Intellectual Property

All lesson materials and content provided by WillyChina are for personal use only and may not be reproduced or distributed without permission.

7. Limitation of Liability

WillyChina is not liable for any indirect or consequential damages arising from use of the Service. Our total liability is limited to the amount paid for the relevant lesson or download.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service constitutes acceptance of the updated Terms.

9. Contact

Questions? Contact us at hello@willychina.com.